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Yes, all our diamonds and gemstones are 100% authentic and ethically sourced. We prioritize quality and integrity in every piece, ensuring that your jewelry is not only beautiful but responsibly made.

Unfortunately, custom or personalized jewelry is final sale and cannot be returned or exchanged. However, if there is an issue with your order, please contact us at alcalasjewelrywebsite1@outlook.com or 323-317-6491, and we’ll do our best to assist you.

To maintain the brilliance of your jewelry, avoid exposure to harsh chemicals, lotions, and perfumes. Clean your pieces regularly with a soft cloth or a jewelry cleaning solution. For gold and gemstone pieces, professional cleaning every 6-12 months is recommended.

While we source premium materials from Italy and other renowned regions, our jewelry is designed and crafted by skilled artisans with meticulous attention to detail. Each piece reflects a blend of tradition and modern elegance.

At Alcalas Jewelry, we are committed to delivering your orders as quickly as possible.

• Standard Shipping: 7-10 business days
• Expedited Shipping: 2-3 business days
• Overnight Shipping: 1 business day

All orders are processed within 1-3 business days (excluding weekends and holidays). Shipping rates are calculated at checkout. Once your order ships, you will receive a tracking number to monitor its progress.

International Shipping
We offer international shipping to select countries. Please note that delivery times vary by location, and additional fees such as customs duties or taxes may apply.

We make it easy to track your order every step of the way. Once your package ships, you’ll receive an email with your tracking number and a link to the carrier’s website where you can monitor the status of your shipment.

r assistance.

We’re here to help! Whether you have questions about a product, sizing, shipping, or anything else, our team is ready to assist.

Contact us:

• Email: alcalasjewelrywebsite1@outlook.com
• Phone: 323-317-6491

Our customer support hours are [insert hours of availability, if applicable]. We aim to respond to all inquiries within 24-48 hours.

Thank you for choosing Alcalas Jewelry!

At Alcalas Jewelry, we believe that every piece tells a story. Founded with a passion for timeless beauty and impeccable craftsmanship, our mission is to create jewelry that celebrates life’s most cherished moments.

Our jewelry is crafted using the finest materials, including 14K and 18K gold imported from Italy and ethically sourced diamonds and gemstones. Each piece is a testament to precision, durability, and elegance.

We’re committed to making your experience unforgettable. Whether you’re choosing a gift or creating a custom design, our team is here to guide you every step of the way. At Alcalas Jewelry, you’re not just buying jewelry—you’re becoming part of our family.